JAXPORT Cruise Terminal sits 10 miles from downtown Jacksonville at 9810 August Drive. You can reach it via I-295 or I-95.
For other US East Coast Cruise destinations check out our US East Coast Cruise Ship Port Guide page.
The terminal offers you:
- Secure onsite parking
- Hotel shuttle connections
- Rideshare pickup points
- Air-conditioned waiting areas
- Clean toilets
- Porter assistance
The terminal isn’t currently hosting cruise services, but you might want to monitor future announcements for new sailings. All facilities remain well-maintained and ready for operations.
Getting there:
- By car: Set your sat-nav to 9810 August Drive
- By shuttle: Book through your nearby hotel
- By rideshare: Select ‘JAXPORT Cruise Terminal’ as your destination
Map of Jacksonville, Florida Cruise Ship Port
Getting to JAXPORT Cruise Terminal
The JAXPORT Cruise Terminal‘s address is 9810 August Drive, Jacksonville. You can reach it easily from downtown Jacksonville, just 10 miles away, via I-295 or I-95.
You have several transport options:
- Drive and use the secure terminal parking
- Take a 15-minute taxi ride from Jacksonville International Airport (JAX)
- Book a rideshare service
- Use your hotel’s shuttle service
You need to arrive two hours before your cruise departure time. The terminal’s check-in process is straightforward, with clear signage and organised queuing systems.
Travel tip: For sat-nav directions, use the postcode and double-check it matches August Drive to avoid any mix-ups.
Parking and Transportation Options
Parking and Transport at JAXPORT
You can park your car directly at the cruise terminal in a secure onsite facility. The car park offers both daily and weekly rates for your cruise duration.
You’ll find these transport options:
- Terminal car park: Safe, monitored parking near your ship
- Hotel packages: Many local hotels offer parking and terminal transfers
- Hotel shuttles: Regular services run from downtown hotels
- Rideshare: Uber and Lyft operate at the terminal
- Taxis: Available at designated pickup points
- Private shuttles: Door-to-terminal services from nearby areas
You can choose between driving yourself or using transport services. Most hotels in the area provide park-and-cruise deals that include your parking and terminal transfers in one package.
Terminal Facilities and Services
JAXPORT’s terminal offers you essential facilities for a smooth cruise departure. You’ll find:
Basic Amenities:
- Air-conditioned seating areas
- Clean restrooms
- Vending machines
- Small café with snacks and drinks
Support Services:
- Wheelchair assistance
- Porter services
- Luggage trolleys
- Organised security checkpoints
The terminal’s straightforward layout helps you navigate easily through check-in and boarding. You can access all necessary services without complex routing or long walks. Whilst smaller than major cruise ports, JAXPORT’s terminal gives you everything you need for a comfortable start to your journey.
Cruise Lines and Destinations
Jacksonville Port’s Cruise Status
You’ll find no active cruise services from Jacksonville at present. Carnival Cruise Line previously operated here, running the Carnival Ecstasy to Bahamian destinations like Nassau and Freeport.
You can now access cruise services from other Florida ports:
- Port Canaveral
- Miami
You’ll want to check JAXPORT’s website for updates about future cruise operations in Jacksonville. The port continues to explore new cruise service opportunities.
Travel Tips:
- Keep your travel plans flexible
- Monitor JAXPORT announcements
- Consider nearby Florida ports for immediate cruise needs
Local Accommodations and Dining
Accommodation and Dining Near JAXPORT
You can find convenient hotels and restaurants close to JAXPORT‘s cruise terminal. Several hotel chains operate along Butler Boulevard and Atlantic Boulevard, offering a 10-minute drive to the port. Many hotels provide park-and-cruise packages with direct shuttle services.
You’ll discover diverse dining options around the terminal:
- Jacksonville Beach features local seafood restaurants
- San Marco district offers casual bistros and cafes
- River City Marketplace provides quick-service restaurants and familiar chains
The restaurants near JAXPORT suit various budgets and tastes, making it easy to enjoy a meal before your cruise. You can reach most dining spots within 15 minutes from the terminal area.
See what’s on offer from the Port of Gloucester, Massachusetts for a different US East Coast Cruise destination.
Pre and Post Cruise Activities in Jacksonville
Looking to extend your cruise holiday in Jacksonville? You can explore numerous attractions before or after your sailing.
You can relax at Jacksonville Beach or Neptune Beach, where clean sand and warm waters await. The Jacksonville Zoo houses more than 2,000 animals, making it perfect for wildlife lovers. The Cummer Museum offers superb art collections and beautifully landscaped gardens.
Sports fans can catch a Jacksonville Jaguars match at their home stadium. The Five Points district provides a trendy atmosphere with unique shops and cafes. Every Saturday, you can visit the Riverside Arts Market to experience local culture. The market features handmade crafts, fresh local produce and tasty street food.
Frequently Asked Questions
What Happens if There’s a Hurricane During My Scheduled Cruise Departure?
Your cruise line offers three main options when a hurricane affects your departure:
- Reschedule your sailing for a different date
- Take an alternative route that avoids the storm
- Receive a full refund of your booking
You’ll get direct updates from your cruise line about any changes to your journey. They monitor weather conditions closely and prioritise passenger safety. Keep an eye on your email and phone for their communications.
Are Emotional Support Animals Allowed on Cruises Departing From Jacksonville?
Cruise lines have different rules for emotional support animals. You should contact your chosen cruise company directly to check their policy. Service animals with official documentation are generally allowed on most ships sailing from Jacksonville. Your cruise line’s customer service team can provide the specific requirements for your journey.
What’s the Tipping Policy at Jacksonville’s Cruise Terminal for Luggage Handlers?
The standard tipping rate for luggage porters at Jacksonville’s Cruise Terminal is ÂŁ2-3 per bag. You should tip when your porter takes your bags at drop-off. Your porter will handle your luggage from the kerb to the ship, ensuring safe delivery to your cabin.
Can I Bring My Own Wheelchair or Mobility Device Aboard?
Yes, you can bring your personal wheelchair or mobility device on the cruise. Simply follow these steps:
- Contact the cruise line before your trip to inform them about your device
- Visit the check-in desk upon arrival to get your device tagged
- Use your mobility device freely throughout the ship during your cruise
Your mobility device will remain with you for the entire journey, helping you move around the ship comfortably.
What Identification Documents Are Required for Children Sailing From Jacksonville?
Required Documents for Children on Jacksonville Cruises:
For Domestic Cruises:
- You need to bring your child’s birth certificate
- Children aged 16 or over need a government-issued photo ID
- You must present original documents (copies aren’t accepted)
For International Cruises:
- Your child needs a valid passport
- The passport must remain valid for at least six months beyond your travel dates
- You need to bring all documents to check-in
Keep your documents easily accessible at the port to help speed up the boarding process.
Thinking about something different? Check out the cruises leaving from New York – Brooklyn Cruise Ship Port.
