Quebec City, Canada Cruise Ship Passenger Departure Port Guide

What Cruise Lines Operate from The Port

The Port of Quebec serves as a departure point for several major cruise lines, including:

• Norwegian Cruise Line
• Silversea Cruises
• Cunard Line
• Holland America Line
• Explora Journeys
• Princess Cruises
• Royal Caribbean International.

Each of these lines presents unique itineraries. Whether you’re after a luxury voyage with Silversea or a family-friendly excursion with Royal Caribbean International, you’ll find a cruise line operating from the Port of Quebec that fits your needs. There are plenty of options to choose from for the perfect cruise journey from this historic port. You can pick from short trips to longer voyages with various cruise lines.

Cruise Destinations from The Port

Cruise destinations from the Port of Quebec are diverse and provide various scenic routes and cultural encounters. You can explore Canada’s Maritime provinces, New England, and even head down the eastern coast of North America to Florida and the Bahamas. Popular itineraries include fall foliage cruises to Nova Scotia, Prince Edward Island, and Maine, where you can enjoy the autumn colours. The Snowbird Migration Cruise takes you to warmer climates, stopping at charming ports along the way. With options to visit historic sites, immerse yourself in local culture, and marvel at natural wonders, you’ll find something that suits your travel style from the Port of Quebec.

Why Choose This Port for Your Cruise Departure?

Choosing Quebec City as your cruise departure point has plenty of advantages. This historic city, a UNESCO World Heritage Site, combines culture, history and natural beauty, making it a fantastic start to your cruise.

• Step into History: Depart from the heart of Quebec City, within walking distance from Old Quebec, and soak up its rich history before setting sail.
• Top-Notch Facilities: The modern Terminal 30 can handle over 2,500 passengers, providing efficient and modern services to make your cruise journey smoother.
• Varied Itineraries: Select from various cruise lines that include Quebec City as a departure or arrival point, such as Cunard, Crystal Cruises, Holland America Line and more.

How to get to the port, by air, train, road

Getting to Quebec City’s cruise port is easy. If you fly into Quebec City Jean Lesage International Airport, it’s a 25-minute taxi ride to the port. Taxis charge a flat rate, and you can also use rideshare services like Uber.

If you’re coming by train, the closest station is Gare du Palais, which is a 10-minute walk from the terminals.

For drivers, follow Route 40 E to Boulevard Charest E, then to Rue Dalhousie where the terminals are. There are parking options nearby, and some can be booked online in advance to guarantee availability.

Port Parking Options

You have several parking options near Quebec City’s cruise ship terminal. The Port of Quebec has multiple lots that can suit different needs and budgets.

• Convenience: Lots like Q048 – Terrasses du Vieux-Port (84 Rue Dalhousie) and Saint-André Parking (80 Saint-André Wharf) are close to the cruise terminal.
• Affordability: Options such as Marché du Vieux-Port Lot (150 Quai St-André) and Rue Dalhousie Garage (70 Rue Dalhousie) provide competitive pricing starting at C$8 and C$9 respectively.
• Advance Booking: Many parking lots allow online reservations, so you can secure a spot before you arrive. Some lots require payment via the Flowbird app.

Local Transport & Transfers

Local Transport in Quebec City

Getting around Quebec City can make a big difference to your cruise. Public Transport: The Réseau de transport de la Capitale (RTC) runs buses from Jean-Lesage International Airport to the cruise terminal. Take the 80 bus to Caron, then transfer to the 1 bus, which stops at Wharf 21/22. This journey usually takes over an hour. Taxis: Taxis are available outside the terminal and charge a fixed rate: $41.40 during the day and $47.60 at night to get to downtown Quebec City. Private transfers are another option if you prefer a direct and personalised service.

Port Terminal Facilities

Located in the heart of Quebec City, the cruise port facilities are designed to make your cruise journey smoother. The port has two main terminals: Wharf 21/22, in the city centre, and Terminal 30, which handles larger cruise ships.

Key facilities at the Quebec City cruise port include:

• Free Wi-Fi: Available at both terminals to keep you connected.
• Public toilets: Conveniently located at Wharf 21/22 and Terminal 30, so you can refresh before or after your voyage.
• Luggage storage: Available for passengers who are disembarking, keeping your belongings secure until you’re ready to leave the port.

These amenities help make the start and end of your cruise as hassle-free as possible.

Things to Do Before Your Cruise in a Day

The day before your cruise sets sail from Quebec City is a great chance to explore the city. Take a guided boat trip along the Saint Lawrence River to see the Château Frontenac and Montmorency Falls from a different angle. You can also visit the Musée de la civilisation, which is close by, to learn about Quebec City’s history and culture. For a unique view, try a zodiac tour to get close to the cruise ships docked at the Port of Québec. Alternatively, wander around Old Québec on foot, exploring the cobblestone streets and local shops. Make the most of your time in Quebec City before your cruise journey starts.

You can also consider combining a cruise with a visit to the Musée de la civilisation, available in packages that include both activities. This way, you can enjoy the city from the river and learn about its rich history in one day. Additionally, you can enjoy the city’s outdoor spaces and historic sites like the Citadelle de Québec and the Toboggan Slide, offering a mix of culture and nature.

Dining and Shopping

Exploring Quebec City’s historic Old Port is the best part of arriving early before your cruise. The old port is where dining and shopping blend with scenic charm. You’ll wander through cobblestone streets filled with local boutiques and restaurants serving authentic Québécois cuisine.

Must-try spots in the Old Port include:

• *Chez Muffy*, where chefs transform fresh produce into bursts of flavour in a 19th-century maritime warehouse.
• *LÉchaudé*, serving classic French bistro food with locally sourced ingredients and a menu that changes each season.
• *Légende par la Tanière*, a local bistro where everything is sourced exclusively from Québec, providing a bold yet accessible culinary encounter.

Spend your day in the Old Port and explore the shops and eateries along Rue Saint-Paul and Rue Sault-au-Matelot.

Accommodation

Quebec City has plenty of places to stay near the cruise terminal, blending convenience with historic charm. If you want hotels within walking distance, head to the Old Port and Petit-Champlain districts for a range of boutique hotels. Top picks include Hotel le Priori, Auberge Saint-Antoine, and Hotel Port-Royal, all just a few minutes’ walk from the terminal. Upper Town is another option, with hotels overlooking the cliffs, but be aware that getting to the terminal from here means a steep climb or a short taxi ride. Popular choices in Upper Town include Fairmont Le Chateau Frontenac and Hotel Manoir Sur Le Cap.

Tips for First-Time Cruisers from The Port

First-Time Cruiser Tips from Quebec City’s Port

Setting off on your first cruise from Quebec City can be both exciting and daunting. To make your departure smoother, follow these essential tips:

• Get There Early: Make sure you arrive at the terminal at least two hours before your ship sails. This gives you time to sort out check-in and any other necessary bits without rushing.
• Be Prepared:
• Keep Important Stuff Handy: Carry your travel documents, ID, and any prescription meds with you, not in your checked luggage.
• Sort Your Luggage: Securely attach the baggage tags provided by your cruise line to your luggage so it’s easy to identify.
• Plan Your Parking: Book your parking space online in advance to avoid last-minute hassle.

Stay organised and informed to have a stress-free departure from Quebec City’s cruise port.

Customs & Immigration at The Port

When your cruise ship reaches its first Canadian port, you’ll go through customs clearance. This usually happens at one of the designated Cruise Ship Operations (CSO) ports, where CBSA clearance is free during core business hours.

Your cruise line will give you specific details based on your itinerary, but generally, customs control is done when you disembark at the first Canadian port. You won’t need to report to customs at any other ports in Canada. Make sure you have all necessary travel documents ready, including your cruise ship ticket, ID, and passport.

Local Currency & Payment Options

Local Currency & Payment Options in Quebec City

While in Quebec City, it’s good to know about the local currency and payment options. Canada uses the Canadian dollar (CAD), divided into 100 cents. You’ll find various denominations of bills ($5, $10, $20, $50, $100) and coins (5¢, 10¢, 25¢, $1, $2).

Payment Options:

• Currency Exchange: Offices like Devises étrangères Québec and ICE International Currency Exchange can be found in Old Québec.
• Credit Cards: Major cards such as Visa, MasterCard, and American Express are widely accepted, though note that some places might not take American Express.
• Additional Fees: Be mindful that some establishments might apply variable exchange rates when using U.S. currency. There’s also a 14.975% combined tax rate (GST and PST) on most goods and services.

Emergency Contacts

Cruise Line Emergency Contacts**: If you have an emergency while on a cruise, contact your cruise line directly. Key emergency numbers** include:

• Holland America Line: 1-800-628-4771 or 1-206-286-3294 (after hours or holidays).
• AmaWaterways: 1-800-626-0126
• Carnival: 1-800-764-7419

General Emergency Information:

• Your cruise documentation will often include emergency numbers and port information.
• US Citizens Abroad: In an emergency, contact the nearest US embassy or consulate, or call 1-888-407-4747 from the US and Canada, or +1 202-501-4444 from overseas.

Port Terminal Layout

The Port of Quebec has two main cruise terminals: Wharf 21/22, also known as the Ross Gaudreault Cruise Terminal, and Terminal 30. Larger cruise ships typically dock at Terminal 30, while smaller ones use Wharf 21/22.

Key features of the terminals are:

• Ross Gaudreault Cruise Terminal: Situated near Old City, this is the primary terminal and is within walking distance to local shops and historic sites.
• Terminal 30: This terminal accommodates larger cruise ships and is part of the expanded Port District with modern facilities.
• Accessibility: Both terminals have free Wi-Fi, public restrooms, and ample seating for passengers during boarding and disembarkation.

History of The Port

The port in Quebec City has a rich history dating back to the early 17th century. Initially, it was a military base under French rule, but by the 19th century, it shifted to commercial activities. By the mid-1800s, the port became a major hub for the timber trade and immigration, with the Quebec Harbour Commission being set up in 1858 to improve marine facilities. The early 20th century saw significant growth with the construction of grain elevators and deep-water docks. However, by the 1980s, its importance began to decline due to decreased grain production and the rise of western Canadian ports. The port diversified its activities in the 1990s and 2000s, investing heavily in cruise ship infrastructure, making it a major cruise destination.

Environmental Initiatives at The Port

Cruise ships docking at Quebec City’s port see a very different scene compared to past centuries, thanks to some pretty ambitious environmental plans. The Port of Québec has made significant progress in cutting its environmental impact.

• Decarbonisation goal: The Port plans to cut greenhouse gas emissions by 40% by 2035 and cruise ship emissions by 50% by 2030, provided docks can be electrified.
• Sustainable tourism plan: This includes fitting electric plug-in points at its three cruise wharves and reaching carbon neutrality by 2050.
• Shoreside power project: A $45 million investment is underway to further reduce emissions.

These initiatives show the Port’s commitment to protecting the environment and preserving biodiversity, in line with the United Nations’ Sustainable Development Goals (SDGs).

Accessibility Information for Disabled Passengers

The Port of Québec prioritises sustainability and accessibility. You’ll find wheelchair-accessible terminals and public loos. While there are a few wheelchairs available, it’s best to sort mobility assistance through your cruise line for a smooth trip.

Navigating Old Québec’s cobblestone streets in a wheelchair can be tricky, but there are accessible transport options like wheelchair-accessible buses and the free funicular between Lower Town and Upper Town. Many attractions have adapted services and accessible paths, making your visit enjoyable and inclusive. Planning ahead with your cruise line and local tourism resources will help you get the most out of your trip.

Cruise Insurance and Medical Facilities at The Port

When setting off on a cruise from the Port of Québec, your health and safety are top priorities. Cruise ships have onboard medical facilities with licensed doctors and nurses, but these services are limited compared to hospitals on land. It’s vital to have cruise insurance that covers medical emergencies and evacuations if needed.

Key points about medical facilities at the Port of Québec and on cruise ships:

• Limited onboard medical services: Cruise ships provide basic medical facilities and emergency care, but they can’t handle long-term or specialised medical needs.
• Land-based hospitals: The Port of Québec is near hospitals like the CHU de Québec-Université Laval and other local hospitals that provide comprehensive medical care.
• Importance of cruise insurance: Make sure your cruise insurance covers medical emergencies and evacuation to a land-based hospital if necessary.

Families: Child-Friendly Services and Activities

Quebec City isn’t just about history and food – it’s also great for family outings before you set sail. The Aquarium du Quebec is home to over 10,000 marine animals, including seals, walruses, and polar bears, with interactive exhibits and outdoor activities perfect for families.

For more thrills, try Méga Parc, Quebec’s biggest indoor amusement park. It’s got a huge ice skating track, plus over 15 rides like the Zenith ferris wheel and the Télégraphe roller coaster. Alternatively, head to Village Vacances Valcartier, which has water parks with over 35 heated water slides, 100 water games, and a wave pool.

There are loads of options, so you’ll find something for every family member.

Local Cultural Highlights and Events

Step into the heart of French Canadian culture in Quebec City, where centuries of history come alive through its vibrant arts scene, historical landmarks, and lively festivals. You’re surrounded by reminders of the city’s rich past, from the cobblestone streets of Old Quebec to the iconic Château Frontenac.

Historic Landmarks:

• The Citadelle de Québec is a symbol of the city’s military heritage, giving you a glimpse into its past.
• Place Royale is a must-visit – it’s where Samuel de Champlain established the first French settlement.
• Take a walk through the Fortifications of Québec National Historic Site, the only walled city in North America.

World-class museums are just a short stroll away. The Musée national des beaux-arts du Québec and the Musée de la civilisation provide a fantastic insight into the city’s history and art. Whether you’re strolling along the Dufferin Terrace or attending a festival, Quebec City’s cultural highlights are just steps away from the cruise terminal.

Best Times of Year to Cruise from The Port

Cruising from Quebec City is best during the warmer months, from May to October. The weather’s generally pleasant, making it perfect for outdoor activities and taking in the views without freezing your socks off.

May’s a good time for seeing spring blooms and saving a bit of cash, but pack a jumper as it can be nippy. July and August are warm and ideal for swimming and doing stuff outside, but expect loads of people and higher prices. September and October are a good balance – the weather’s comfortable, there are fewer crowds, and you get to see the start of the autumn colours. If you don’t like crowds, May and September are good options as they’re more laid back.

Frequently Asked Questions

Can I Bring My Pet on Board a Cruise Ship Departing From Quebec City?

Planning to bring your pet on a cruise? The Queen Mary 2 is your best bet, with kennels on board for transatlantic sailings. However, you’ll need to book at least 12 months in advance and shell out over £600 (around $800) for your pet’s spot. It’s also important to note that not all cruise ships allow pets, so this option is quite specific to the Queen Mary 2.

Are There Any Specific Vaccination Requirements for Cruise Passengers From Quebec City?

For Royal Caribbean cruises from Quebec City, you don’t need a COVID-19 vaccination, but it’s recommended. For other vaccinations, follow guidelines from the CDC and WHO based on your cruise itinerary. It’s best to consult with a healthcare professional or a Travel Medicine Specialist certified by the WHO for specific advice.

How Does the Port Handle Lost or Misplaced Luggage During Embarkation?

Lost luggage isn’t the end of the world. At the Port of Québec, there’s help at hand. If your bags go missing, you’ll need to get in touch with the airport directly. There’s a special desk for lost stuff, near where you pick up bags from domestic flights and near where you check in. You can also contact the airline you flew with.

For example, if you flew with Air Canada, you’d ring 1 888 689-2247 or visit their website. Each airline has its own contact details, so you’ll need to look those up. If you’re not sure who to contact, the airport’s information booth can point you in the right direction.

Are There Any Restrictions on Carrying Valuables or Items in Carry-On Luggage?

When packing carry-on luggage, you need to be aware of the security restrictions. It’s a good idea to keep valuables with you, but there are strict rules about what you can bring on board. Items like irons, steamers, and surge-protected power strips are generally not allowed, as well as weapons and certain hazardous items. Liquids must be in containers of 100ml or less and fit in a clear, resealable bag. Some sharp objects, such as scissors with blades over 6cm, knives with fixed blades, and tools that can be used as weapons, are also prohibited. Always check with your airline for specific restrictions before you travel.

Can I Purchase Travel Insurance at the Quebec City Cruise Terminal?

You can’t buy travel insurance at the Quebec City cruise terminal, but you can contact your cruise line or a licensed insurance provider beforehand to get the right cover for your trip.